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privacy policy

Joyful Paws logo

about the information we collect

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login, e-mail address, password, computer and connection information.


We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

how we use your personal information

We collect such Non-Personal and Personal Information for the following purposes:-

  1. to provide and operate the services provided by Joyful Paws;

  2. to provide our Users with ongoing customer assistance and support;

  3. to be able to contact our Visitors and Users with general or personalised service-related notices and/or promotional messages;

  4. to create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we may use to provide and improve our respective services; 

  5. to comply with applicable EU laws and regulations.

how we use your personal information

Our company website is hosted on the platform. provides us with the online platform that allows us to sell Joyful Paws services to you.  Your data may be stored through’s data storage, databases and the general applications.  They store your data on secure servers behind a firewall. 

All personal information collected from our customers, either via our website or directly from personal contact with you (including email addresses, home personal addresses, and telephone numbers) are securely stored by Joyful Paws and are retained purely to main contact for service appointments.  

Personal information collected is not shared with any other party, and remains solely in the care of Joyful Paws.

changes to our privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you have any questions, please send an email to